Privacy Policy
What we collect
We process the details you give us when you register and play: your name, date of birth, contact details and address, identity documents, payment and transaction details, and information about your games, bonuses and responsible gambling settings. We also process technical data such as your IP address, browser and device.
Why we use it
We use your data to run your account and payments, to verify your identity and age, to meet anti-money laundering and responsible gambling duties, to prevent fraud and bonus abuse, to keep our platform secure and to improve our service. With your consent we send you offers, and you can opt out of marketing at any time.
Who we share it with
We share data only with those who help us provide the service, such as game providers, payment providers and verification services, and with authorities when the law requires it. Some game providers may see details such as your username and IP address to offer their games.
How long we keep it
We keep personal data only as long as we need it. Anti-money laundering rules require us to keep some records for at least five years after an account is closed.
Your rights
You can ask to access, correct or delete your data, restrict or object to its use, ask for a copy in a portable format and withdraw consent. You can also complain to a data protection authority.
Keeping your account safe
Your account opens only with your own login details. You can switch on two-factor authentication for extra protection, and you should keep your login details to yourself.
Contact
For privacy questions, write to [email protected] or use live chat.